About us / Commonquestions & answers.

Find out all the essential details about our platform and how it can serve your needs.

1

What is CYCLOOP?

CYCLOOP is a pay-per-usage Email-as-a-Service platform providing complete email data extraction, mass email generation and universal API access from 1,000+ premium domains trusted by major platforms.

2

How does email generation work?

Our API generates emails from our pool of domains. Each email is automatically parsed to extract verification codes, links, order numbers, tracking info - any data you need.

3

What can I extract from emails?

Verification codes from ANY service like: (Google, Twitter/X, Apple, Microsoft, Discord), reset links, order numbers, tracking codes, confirmation emails and custom data fields. The platform handles all major email formats automatically.

4

What are the main use cases?

QA/testing automation, social media account creation, crypto/DeFi automation, security penetration testing, email marketing deliverability testing, API integration testing and e-commerce order tracking.

5

How do I get started?

1) You get your api key on signup, 2) Add minimum $5 balance to your account, 3) Use POST /create-email to generate emails, 4) Connect via WebSocket or webhook for instant delivery.

6

What's the minimum balance required?

You need a minimum $5 balance to start using the service. This covers email generation costs on a pay-per-usage basis with no monthly fees or commitments.

7

Do you provide webhooks and WebSockets?

Yes! WebSocket connections are FREE and provide instant delivery (<50ms). Webhooks are FREE with $50+ monthly spend and perfect for server-side automation with auto-retry and 15-second timeout.

8

Is there an SDK or library?

Yes, we provide a Python CustomDomainEmail class that handles WebSocket connections automatically, email generation, and verification code extraction. Contact support for access.

9

How does pay-per-usage work?

You only pay for emails you GENERATE (not receive). No monthly fees, no plans, no commitments. WebSocket connections are FREE. Perfect for variable workloads and automation scripts.

10

What's included for free?

WebSocket real-time email delivery is FREE. Webhook delivery is FREE with accounts spending $50+ monthly. Only email generation incurs charges - check your balance via GET /balance for current rates.

11

Is there volume pricing?

Yes! Volume pricing is available on request. Contact support for custom rates based on your usage requirements. Enterprise customers get negotiated pricing for high-volume operations.

12

Are there any hidden fees?

No hidden fees. Transparent pay-per-email-generated pricing. No setup fees, no monthly minimums, no cancellation fees. Check GET /balance endpoint for real-time pricing and your current balance.

13

How do you handle data retention?

Emails are processed in real-time with no persistent storage. Email ownership tracking has a 30-minute TTL. Verification codes are delivered instantly via WebSocket/webhook then discarded.

14

How secure is my data?

All data is encrypted in transit and at rest. We use enterprise-grade solutions for global edge deployment. Customer isolation ensures each API key owns specific emails securely.

15

Do you store email content?

No persistent email storage. Emails are processed and parsed in real-time, extracted data is delivered immediately, then automatically discarded. Only ownership tracking is maintained for 30 minutes.

16

Is CYCLOOP GDPR compliant?

Yes, we're fully GDPR compliant with minimal data retention (30-minute TTL), automatic data deletion, and no persistent email content storage. Perfect for privacy-conscious automation.

Still have questions?

Can't find the answer you're looking for? Please reach out to our support team.

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FAQ - CYCLOOP